How do I add more users?
As an Admin:
- Head to account settings
- Navigate to users
- Click 'invite new users' and add the email and name of the colleague you would like to have an account
- They will receive an email with instructions on how to create their own login
How do I change a user from an agent to and admin?
As an Admin:
- Head to account settings
- Navigate to users
- Click on the user you'd like to update
- Select the ''Role'' drop down
- Here you can select ''Admin''
How many users can I have?
Unlimited! You can have as many agent / admin accounts.
What is the difference between admins and agents?
Admins can invite other colleagues to have a login in your organisations account whereas agents can't.
Admins in your GivePanel account can also initiate the integration between GivePanel and your Facebook page.
In the future we will be creating more granular control over who can access what.
A member of the team has left the organisation, how do I remove them from GivePanel?
At the moment, you will need to create a support request to support@givepanel.com In the message, please let us know the name of the staff member, the email address and we will remove their account. In the future you will have the functionality to do this yourself.
Still confused? Check out the video below