How to find the right Facebook report and upload it into GivePanel

Please Note: Switched over to the new page experience? Here are the new steps for finding the Facebook Multi Day Transaction Report.

There are two ways you can upload the Facebook Transaction data into your GivePanel account. 

You can use the the single day importer or you can upload a Facebook Multi Day Transaction Report. In this help article we will cover how to find and upload the Facebook Multi Day Transaction Report. 

Here is how to find the transaction report from within Facebook.

  • Step 1 – Select ‘Settings’ located at the bottom left of your charity’s page.

  • Step 2 – Click on ”Donations”, which can be found in the left navigation.

  • Step 3 – Select ”Download Donation Reports”.

  • Step 4 – Click the report you would like to download. For uploading into GivePanel, you need the ''Multi-day transaction report''.

  • Step 5 – Then select which time frame you would like your report to cover, then click ''Email Reports''.

*Don’t forget there can be a delay from when a transaction happens to when it will populate in the transaction data.

  • Step 6 - Once you have logged into your GivePanel account, you can upload your Multi-day Transaction report into GivePanel using the 'Add New Data'' at the top of the page. Make sure you select "Manual Upload For Multiple Days".

*Make sure you don't edit or open the Multi-day Transaction report before you upload it into GivePanel otherwise the platform will reject the file. If you would like more information on what information is contained within the report, you can read our simple guide to Facebook Fundraising Transaction reports here.

Still need help? Contact Us Contact Us