How to find the right Facebook report and upload into GivePanel
GivePanel only works with Facebook's multi-day transaction report. In this article, we show you where to find this file.
Step 1 – Select ‘Settings’ located at the top of your charity’s page.
Step 2 – Click on ”Donations”, which can be found to the left of the page
Step 3 – Select ”Download Donation reports”.
Step 4 – Click the report you would like to download.
GivePanel ONLY works with the Multi-day transaction report..
- Step 5 – Then select which time frame you would like your report to cover, then click download.
*Don’t forget it takes 48 hours from when a transaction happens to when it will populate in a report.
- Step 6 - Once you have logged into your GivePanel account, you can upload your Multi-day Transaction report into GivePanel using the 'Upload button'' at the top of the page.
*Make sure you don't edit or even open the Multi-day Transaction report before you upload it into GivePanel otherwise the platform will reject the file.
If you would like more information on what information is contained within the report, you can read our simple guide to Facebook Fundraising Transaction reports here.