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      Our JustGiving Integration Beta

      This new feature allows you to add an option for supporters to create 1-Click JustGiving fundraisers on registration forms for your event.

      You will be able to view registration and fundraiser records for these supporters from your GivePanel dashboard, and contact them using our email and SMS tools.

      To use this new JustGiving Beta, you will first need to know your JustGiving Charity ID and your JustGiving Event ID. You must also send in an application to be part of our JustGiving Integration Beta using this form.

      1. How does it work?
      2. What do I need to do to use the JustGiving Beta?
      3. Where can I find my JustGiving Charity ID?
      4. Where can I find my JustGiving Event ID?
      5. Integrating with GivePanel
      6. Why do I need a JustGiving Event for this Beta? 
      7. What this means for your supporters
      8. Viewing your activity
      9. Turning the feature off

      How does it work?

      What do I need to do to use the JustGiving Beta?

      1. Find your JustGiving Charity ID.
      2. Build a JustGiving Event alongside building your GivePanel Challenge.
      3. Save the JustGiving Event ID.
      4. Complete our JustGiving Beta application form.
      5. Attend a JustGiving Beta Demo with your Account Manager.
      It is possible to complete these steps within 3 - 5 working days.

      Where can I find my JustGiving Charity ID?

      Your GivePanel Account Manager can help supply your JustGiving Charity ID, thanks to our new partnership with JustGiving.

      Alternatively you can find your JustGiving Charity ID by logging into your JustGiving charity account. Click on Settings, and then click on Edit Charity Details.

      On the page it will look like this:


      Where can I find my JustGiving Event ID?

      Once you build an Event on JustGiving, you will be sent an email with the JustGiving Event ID.

      Alternatively, you can get the Event ID by logging into your JustGiving Charity account.

      Once logged in, click on Events and Widgets. Then View and Promote Events.
      You’ll see a list of Events displayed with Event IDs under each one.

      How do I use my JustGiving IDs to integrate GivePanel and JustGiving?

      Once you’ve been accepted into the Beta, you can integrate GivePanel and JustGiving by using your JustGiving IDs.

      Assuming you've followed the above steps and have your JustGiving IDs to hand:

      1. Login to GivePanel.

      2. Go to Account Settings > Integrations.

      3. Add JustGiving Charity ID to JustGiving Integration.

      4. Then go to Events > Event Details.

      5. Add JustGiving Event ID to JustGiving Event ID field.

      Why do I need a JustGiving Event for this Beta?

      Our JustGiving Beta is aimed at improving your GivePanel Challenge performance with new features. That’s why the Beta depends on you building a JustGiving Event for each GivePanel Challenge and why you must pass the JustGiving Event ID into the GivePanel Event Details section.

      Your JustGiving Event should match your GivePanel Challenge as closely as possible. Use the same titles, descriptions, start dates, end dates, and cover photos.

      See our video walkthrough for how to do this.

      What will change for our supporters?

      Using our JustGiving Beta, your supporters will be able to create JustGiving fundraisers in 1-Click using the 1-Click event registration form. You’ll have a choice in where they see this option. When building your 1-Click event registration form, you can choose from 1 of 3 supporter journeys:

      1. Multiple Options - supporters can choose to Submit and Activate a Fundraiser on Facebook or JustGiving immediately upon registration. It is down to their preference.

      2. Facebook 1st, JustGiving 2nd - supporters see an initial choice of Submit and Activate a Fundraiser on Facebook or Submit without Activating a Fundraiser yet.

        If they choose to Submit without Activating a Fundraiser yet, they are prompted to activate on JustGiving. Because JustGiving allows them to choose when other people see it. This is a key reason why people currently choose to activate later.

      3. JustGiving only - supporters see an initial choice of Submit and Activate a Fundraiser on JustGiving or Submit without Activating a Fundraiser yet.

        If they choose to Submit without Activating a Fundraiser yet, they are prompted to consider the core benefit of JustGiving because JustGiving allows them to choose when other people see it and this is a key reason why people have been choosing to activate their fundraiser later.

      Will our JustGiving supporters get emails from JustGiving?

      Yes, they will if they take a second step after choosing to Submit and Activate their Fundraiser.

      Using our Beta, all supporters who choose to Submit and Activate on JustGiving will create a fundraiser in 1-click but they will see an option to Complete Activation on their success page. This is so they receive email notifications for each new donation from JustGiving. Supporters who skip or exit at this step will still have a fundraising page but will not receive email notifications from JustGiving.

      Can I send emails & SMS to our JustGiving supporters from GivePanel?

      Yes, because these supporters will have registered their details using GivePanel. Our email and SMS tools work on the condition of registration so you will be able to send these supporters the same emails and SMS as you can for all of your standard registrants. You will not be able to segment these supporters specifically but this feature will arrive in our next phase of this Beta.

      Can our supporters create both a JustGiving and Facebook Fundraiser at registration? 

      No, supporters cannot create pages on both platforms at registration. This is a conscious design choice. From interviewing supporters, we realized that each platform should be a stand-alone option because a minority of supporters do not want a Facebook page.

      And for others, having one page makes it easier to remember the link they should share, the place they should post photos, and how many donors and donations they have in total. Doubling pages creates confusion on all of these points.

      Can I see our JustGiving activity in GivePanel?

      You’ll be able to see the following JustGiving activity in GivePanel:

      1. Registration records for supporters with a JustGiving fundraiser.

      2. Fundraiser records for supporters with a JustGiving fundraiser.

      3. Total donations on Fundraiser records for JustGiving fundraisers.

      You will not yet be able to see individual donation details for JustGiving fundraisers. We will be bringing that level of detail with the next phase of our Beta.

      Can I see our GivePanel activity in JustGiving?

      In your JustGiving account, you’ll be able to see all donation details and fundraising pages from supporters who’ve registered and created a JustGiving fundraiser using GivePanel.

      By creating a JustGiving Event that matches your GivePanel Challenge, you’ll also be able to see the total amount raised as part of that Event on JustGiving and you’ll be able to export all of the fundraising and donation details relating to it for entry to your CRM.

      Can I turn off the changes at any point?

      Yes, we’ve built our JustGiving Beta to be risk-free. So if you want to go back to the standard functionality at any point, you can do it by sending an email to support@givepanel.com. You won’t need to change any links in your supporter journey or your group.