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1-Click Registration Form Not Submitting When UK Address Restriction Is Enabled

Fix 1-click forms not submitting when UK address restriction is enabled but the Country field is hidden.

Written by Harry Gardner
Updated over 3 weeks ago

In rare cases, when testing your form before launch, clicking “Register and create your fundraiser” may appear to do nothing - the form doesn’t submit and no fundraiser is created.

What to Check

If “Restrict form submissions to United Kingdom” is enabled in the Address settings, but the Country field is not visible on the form, the form cannot validate and will not submit.

How to Fix

Either, enable the Country field and save or remove the UK restriction and save. Once updated, the form should submit as expected.

If the issue continues, please contact support with your campaign details - [email protected]

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