Q. Do I need to be an admin of my nonprofit's Facebook page and GivePanel account to set this up?
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A. Yes. Please find the steps for updating your Facebook page permissions here.
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Q. How can I tell that my Facebook Page has linked to GivePanel successfully?
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A. In Integrations, under ''Charity Reporting API'' there should be the word ''Connected''.
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Q. Will the 1-Click Custom Fundraiser link improve the matching between registrations and fundraisers?
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A. Supporters that create a fundraiser and register for your Challenge using an ''Event Registration with 1-Click'' form will have their registration and fundraiser matched automatically as the data appears in your GivePanel account.
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Q. Why is the "Connect to Facebook" button greyed out?
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A. The integration needs to be done by an admin in your GivePanel account. If this section is greyed out it means you are not an admin of your GivePanel account.
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​Q. What in GivePanel is dependent on the integration being successfully connected?
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​A. If the integration isn't active, you won't be able to import data via the single-day importer. If there has never been an integration, you won't be able to utilize our 1-Click/Custom Facebook Fundraiser functionality.
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