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How to amend custom dropdown values on GivePanel registrations (GivePanel Events)

This guide explains how to update dropdown values captured during registration, such as custom time slots or start times.

Written by Harry Gardner

When to use this

Use this when a supporter has selected the wrong option during registration and you need to update a custom dropdown field on their registration record.

Steps to update a dropdown value

  1. Go to Campaigns

  2. Open the relevant GivePanel event

  3. Click View event

  4. Select the Dashboard button in the top right

  5. Go to the Registrations tab

  6. Find the relevant registration

  7. Click View on that registration

  8. Scroll down to the Custom fields section

  9. Select Edit

  10. Click into the relevant dropdown field

  11. Choose the correct updated value (for example a different time slot or start time)

  12. Save the changes

Example use case

If you are using a custom dropdown to capture event time slots, and a supporter selected the wrong time during sign up, you can follow the steps above to correct it directly on their registration record.

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