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​Why Do My Totals Between The Fundraiser List And Dashboard In GivePanel Not Match?
​Why Do My Totals Between The Fundraiser List And Dashboard In GivePanel Not Match?
Harry Gardner avatar
Written by Harry Gardner
Updated over a week ago

You might have seen in GivePanel at the bottom of the Fundraisers list that there is a total. You may find that this total doesn't match the total raised shown in the dashboard.

This is to be expected and is because:

  1. The total at the bottom of the fundraiser list is only for the fundraisers in your selection, it therefore won't include every donation. For example, donations received directly to the donate button on your organization's facebook page won't be included in the fundraiser total at the bottom of the fundraiser list, whereas the total raised on your dashboard will include these donations.

  2. The total at the bottom of the fundraiser list is a fundraisers total e.g. it will pull in all donations that the fundraisers in your selection received. Even if they received donations outside of the selected date range. When in the fundraiser list, it is showing you fundraisers that were created within the date range but it will include all donations that they received.

  3. Donations made to fundraisers that have a start date outside of the selected date range selected in your filters, won't be included in the fundraiser total at the bottom of the fundraiser list but will be included in the dashboard.

  4. The total on the dashboard is a donations total and will only include donations received within the date range selected.

Other factors can influence the totals that you're seeing. We've written a help article here about why the donations total and fundraisers total can be different.


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