Fundraisers created outside of the GivePanel/JustGiving integration will come into GivePanel once they receive their first donation.
These are called "organic" or "native" JustGiving fundraisers. While most fundraisers come into GivePanel automatically event attributed, organic fundraisers won’t. Please find more information on how event attribution works in GivePanel here.
For managing event attribution for organic JustGiving fundraisers, here are two common approaches organisations typically use:
Regular Review in GivePanel
Filter Fundraisers in GivePanel:
Regularly review your JustGiving fundraisers in GivePanel by filtering for those with “no event” and platform: JustGiving.
Visit the Fundraiser in JustGiving:
Click “Visit fundraiser” to view the fundraiser directly in JustGiving. This will allow you to identify which event the fundraiser belongs to.
Manually Attribute the Event:
After identifying the event, manually attribute the event to the fundraiser in GivePanel.
Use the JustGiving Fundraiser Report (Optional):
Alternatively, you can identify organic JustGiving fundraisers taking part in your event using your JustGiving fundraiser report, exported from JustGiving:
Filter the report by event ID and the column titled “is API created” (filter by “no”).
Cross-check these fundraisers in GivePanel and attribute the event where necessary.
This process ensures that fundraisers are included when filtering your fundraiser list by the event in GivePanel or when reviewing the campaign dashboard.
Bulk Upload via Support
If you prefer, you can send us a list of the fundraiser IDs that need event attributing, and we can bulk upload the event to their records in GivePanel for you.
Reconciling GivePanel and JustGiving
When reconciling GivePanel against JustGiving, keep in mind that if organic JustGiving fundraisers in GivePanel aren’t event attributed, they won’t appear when filtering your fundraiser list by the event in GivePanel or when reviewing the GivePanel campaign dashboard. This can lead to differences between GivePanel and JustGiving totals. For more information, please find details on reconciling the two platforms here.
Need Assistance?
If you have any questions or need help with event attribution, feel free to reach out to our support team. We’re happy to assist!