There is usually a one-day delay from when a donation is made to when it will appear in Facebook's transaction data (that is uploaded into GivePanel). This is why the amount shown in GivePanel can be different from the amount shown on a fundraiser page on Facebook.

Data is missing for some dates. Check that you haven't missed any days from your uploads. This happens sometimes when Facebook (for a reason we don't know) is missing some dates in the reporting for a few days and then they come back in. We've seen a few times organizations unsure why they are seeing a difference between GivePanel and Facebook and on many occasions, it has been because there were a few days in the month that didn't have data uploaded for.

Linked Fundraisers - you might notice that the fundraiser total on Facebook appears significantly higher than the total in GivePanel. This difference can occur when a supporter has created a linked fundraiser. On Facebook, the total combines funds raised from both Instagram and Facebook fundraising efforts, while GivePanel keeps separate records for Instagram and Facebook fundraisers. Please find more information on Linked Fundraisers here.

Sometimes, you might notice that the total amount displayed on GivePanel in your local currency differs from the amount shown on the Facebook fundraiser, which might be displayed in a different currency due to an estimated currency conversion.

Sometimes, a discrepancy in donation amounts can be attributed to refunds. To verify this, you can obtain the campaign ID (found in the URL of the fundraiser) and navigate to the 'Donations' section in GivePanel. Once there, select the appropriate date range and search for the campaign ID to view all donations associated with it. This allows you to identify any instances of negative amounts (refunds) within the donations.