Setting Up JustGiving Redirects for Campaign and Event Pages to Guide Supporters into Your GivePanel Event

When using GivePanel Events, supporters may discover your campaign in different ways within JustGiving. Without redirects in place, supporters can create a fundraising page directly in JustGiving without registering for your event. This can lead to gaps in registration data, reporting, and supporter communications.
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To avoid this, there are two key places where redirects should be set up to guide supporters into your GivePanel Event registration flow.

Setting up these redirects ensures that:

When you create a JustGiving Campaign, a public campaign page is generated. Within this page, supporters have the option to click Start Fundraising.
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If a redirect is not in place, they will create a fundraising page directly in JustGiving without registering. Setting up a redirect ensures they are instead sent to your GivePanel event registration page.​

Supporters may also come across your JustGiving event directly (for example via search or JustGiving listings). If a redirect is not in place, they can create a fundraising page without purchasing a ticket or registering for your event.
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If this is a charity owned event, a redirect can be set up to send supporters to your GivePanel event registration page instead, ensuring they complete registration before creating a fundraiser. Please note this isn’t possible for public events.
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Setting up a redirect helps guide supporters to the correct journey, ensuring they register / purchase tickets too.

Once both redirects are in place:

If either redirect is not set up, supporters may still be able to create fundraising pages directly in JustGiving without registering. It’s recommended to have both redirects in place to ensure a consistent supporter journey.