How to retrospectively add a JustGiving page created through a GivePanel Events registration to a team page on JustGiving
There are 2 options here:
Option 1 - You can request directly from your JustGiving account manager to add the page to the team on JustGiving
Option 2 - If you do not have the redirects between your JustGiving team/individual/campaign pages in place, the Supporter can directly create a page from the relevant team page on JustGiving (however if you have re-directs on, the supporter will not be able to join the team page as they will be redirected to register on GivePanel Events)
What happens in GivePanel in this scenario?
If a supporter does not join a team during registration, it is not possible to add them to the team afterwards on GivePanel Events. So their registration will not be part of the team on GivePanel, nor will their JustGiving page (even if it has been linked directly through JustGiving).
If it is imperative that their team membership is shown correctly on GivePanel you can cancel and refund their registration and ask them to delete the JustGiving page created through the initial registration in their JustGiving account. You can then request the supporter register again and join the team on GivePanel correctly.