Your Event Email Branding controls the visual theme applied across all emails within that event. This includes transaction emails (such as registration confirmations) and stewardship emails.
Instead of editing each email individually, you can update the Branding tab once and the styling will automatically apply across all event emails.
Where to Find Email Branding
Go to: Event → Emails → Branding
Here you will see your Theme settings on the left, with a live preview of the branding on the right.
Any changes you make are reflected in real time in the preview panel.
How Branding Works Across Emails
The Branding tab controls the theme for:
Registration Confirmation
Team Registration Confirmation
Team Invite Request
Confirm Secondary Registration
Claim JustGiving Fundraiser Request
Email Journeys
When you update branding, the changes apply across all of these emails within the event.
What You Can Customise
Logo
Upload your charity logo to appear at the top of all emails. This reinforces brand recognition and ensures supporters immediately know who the email is from.
Best practice:
Use a high resolution PNG or JPG (double check res and format requirements)
Ensure there is clear spacing around the logo
Avoid very wide or overly tall images
Header Image
The header image appears below the logo at the top of your emails.
This is ideal for:
Event photography
Campaign visuals
Branded banners
Best practice:
Use a landscape image
Keep text within the centre of the image (avoid placing key text near edges)
Avoid small or overly busy designs
You can also add Alt Text to describe the image for accessibility.
Page Styling
This controls the overall email layout. You can customise:
Font
Page background colour
Choose clean, readable fonts and ensure sufficient contrast between background and text.
Body Styling
This controls the main content area of the email.
You can adjust:
Heading colour
Text colour
Link colour
Panel background colour
Tip:
Make sure text colour contrasts clearly with background colour for readability and accessibility.
Button Styling
Buttons are key action drivers in your emails (for example: “Complete your registration” or “View your fundraising page”).
You can customise:
Button background colour
Button text colour
Button border radius (square, rounded or pill)
Use a strong brand colour that stands out and is easy to see on both desktop and mobile.
Footer Styling
The footer contains compliance messaging and unsubscribe links.
You can customise:
Footer background colour
Footer text colour
Footer link colour
Ensure:
Unsubscribe links are clearly visible
Text remains readable
Colours meet accessibility contrast standards
Best Practice Checklist Before Going Live
Before opening your event:
Upload your logo
Add an event header image
Ensure button colours match your brand
Check text and background contrast
Review the preview on both desktop and mobileSend a test email to confirm appearance in your inbox
If you would like to personalise email content using names, links and dynamic fields, see Personalising Your Event Emails (Names, Links and Dynamic Content).
If you need help managing when transaction emails are sent, see Managing Transaction Emails.
