Full Walkthrough: Setting Up Your First Ticketed Event

This guide walks you through setting up your first ticketed event using GivePanel Events, from creating the event through to tickets, forms, fundraising, and emails.

This guide provides a complete end to end setup of a ticketed event in - including tickets, forms, fundraising settings, and emails.

If you want the fastest route to go live, our Quick Start guide is coming soon.
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Before setting up your first event, please ensure the following are in place:

You’ll be taken to the first page of the event builder.

Complete the core event information:

These details are used across registrations, reporting, and fundraising pages.

Link your GivePanel event to your JustGiving Event to enable fundraiser creation.

At the bottom of the page, enable:

Tickets & Payments

Allow ticket sales and payments. Payments are processed through your charity's Stripe account.

Team Registration & Fundraising

Allow registrants to create or join a team in JustGiving.

Registration Limits

Set a maximum number of registrations. Once reached, toggle event to automatically close.

Click Save to continue.

After saving, you’ll be taken to Section 2: Items. Here you can create tickets, set discount codes and manage receipts:

Standard tickets
​Adult, child (with age restrictions), or custom ticket types.

Group tickets
​Requires at least two standard tickets.

When creating a standard ticket, you can configure:

Adding Ticket Types

Under the Discount Codes tab within Items, you can create:

Using Discount Codes

Within Items, under Receipts, you can enable Stripe payment receipts. Simply add:

Then toggle payment receipts on. Once payment is made, the supporter will receive an email from Stripe.

Once tickets are set up, create your registration form.

Forms are where supporters:

You can create multiple forms for:

Click Create Form to begin.

When creating a form, you will be invited to set a form name (this is internal and not visible to supporters) and set the form slug (the last part of the url). You will then be invited to select one of two flows:

Maximises fundraising by asking supporters to create their JustGiving fundraiser before registration.

Maximises registrations by allowing supporters to set up their fundraising page after registering.

Choose the flow that best aligns with your event goals.

Choosing between Fundraiser Flow and Registration Flow

When you enter the form builder, you will see three tabs:

Inside the Editor tab, you will land on Featured Steps by default. This view highlights the key stages of the supporter journey that most customers need to customise. It focuses on the primary pages supporters interact with, such as ticket selection, registration details and fundraising setup.

Featured Steps is designed to make configuration quicker and more intuitive. For many events, you can complete all necessary setup without switching views.

Within the Editor tab, you can:

For a detailed explanation of how the form builder works, including structure, Featured vs All Steps and what can and cannot be edited, see Customising Your Registration Form.

Under the Branding tab, update your charity name, logo, banner image, fonts and colours to match your brand. Branding your form

Under the Settings tab, configure form status (open or close the form), URL slug, registration limits, tracking (google tags) and cookie preferences.

In the Fundraisers section, customise the JustGiving fundraising pages (for both individuals and teams) for this event:

Supporters under 18 will not receive fundraising pages.

Go to the Emails section to configure supporter communications.

Ensure Sender Settings (found in settings of the emails tab) are saved first.

Transaction emails are automatically sent when key actions occur during registration and fundraising. Available transaction emails include:

Managing Transaction Emails

Automated emails triggered by actions or dates. These emails guide supporters through registration, team setup, and fundraising.

Before going live, run through our quick launch checklist