GivePanel

Harry Gardner

Charlotte Ulett

Message Templates, Email Journeys and SMS

Messaging

Enable Email Journeys in GivePanel to send automated emails across DIY, Virtual Campaigns and GivePanel Events.

How To Enable Email Journey Functionality In GivePanel?

Send automated emails to your supporters across GivePanel campaigns, including GivePanel Events, DIY and Virtual Events.

How To Use The Email Journeys Tool

Can I Send Emails To Our JustGiving Supporters?

Where to find email stats and export them as a report.

How To View And Export Email Stats

How To Use The Lead Email Tool

How To Manually Exclude Registrants from Email Journeys

Manually Exclude Registrants / Leads from Email Journeys

Easily manage event-specific unsubscribes in GivePanel without affecting supporters' overall opt-in status.

How Unsubscribes Work in GivePanel

Learn how to use triggers and conditions in GivePanel's email tool.

Using Triggers and Conditions in GivePanel Email Journeys

Learn how to use the [FundraisersPageURL /] merge tag to insert fundraiser links in your emails.

Using the [FundraisersPageURL /] Merge Tag Effectively in Email Journeys

Discover how "Sent" and "Sending" statuses indicate delivery progress of emails in GivePanel.

Understanding "Sent" and "Sending" Statuses in GivePanel Email Journeys

Email participants who haven't created a fundraiser yet, using the 'Not matched to a fundraiser' trigger in GivePanel.

Sending an Email to Participants Who Have Not Created a Fundraiser Yet

Guide to adding targeted emails for unclaimed JustGiving fundraisers, helping supporters complete their setup.

How to Use JustGiving Claim Status Triggers in Your Email Journey

Track email performance with ''email performance labels'' in GivePanel, comparing engagement to past emails sent from your account.

Understanding ''Email Performance Labels'' in GivePanel

Troubleshooting Email Deliverability in GivePanel

Automatically email fundraisers when their fundraising page is created.

Fundraiser Auto Responder Email

This article explains what happens if a supporter has already hit the milestone(s) before the emails were switched on.

Understanding How “Amount Raised” Email Triggers Work When Enabled Mid-Campaign

Understand when GivePanel emails are sent, including hourly batches, time zones, and how amount-raised triggers work.

When Are Emails Sent from GivePanel?

Use merge tags like Fundraiser Page URL or Claim Link behind a button in branded emails.

Can I use the Fundraiser Page URL or Claim Link merge tag behind a button in a branded email?

Learn how to customise the branding of your stewardship (Email Journey) emails, including logos, colours and buttons.

Customising Your Stewardship Email Branding

Re-engaging participants from a completed campaign in a new campaign

How to re-engage supporters from a completed campaign

Email Journeys

Connect Conversr to GivePanel to sync fundraiser data and automate SMS journeys for your campaigns.

Using the Conversr Integration to Power SMS Journeys from GivePanel

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